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BUS CONCERNS RESOLUTION PROCESS
How parents (guardians) can get help when they are experiencing a problem with their child's bus ride or with a bus driver:
1) Talk to the bus company officials first. Because of time and scheduling, the driver cannot take the time while completing their driving responsibilities, so a phone call directly to the bus company supervisor is recommended:
The Bus Stop (TBS)
Ask for Mrs. Dorothy
The bus company representative will make every effort to listen, explain, and generally try to resolve your concerns.
2) If you do not feel successful in talking with the bus company, please contact the school office to see if they can help you. In most cases, a principal can provide assistance and guidance in working out unresolved bus issues. However, please request a meeting at your child’s school with the principal and a bus company supervisor if further assistance is required.
Thank you, and let's have a great year!!